SMS Alerts


Our SMS alert service allows you to stay updated on your banking transactions on your mobile phone. It is also an easier way for us communicate with you when need be with key updates.

SMS alert functionalities

  • Deposit or withdrawal alert – this feature informs the customer whenever a deposit or withdrawal transaction is performed on his/her savings account (Mkwanja Account).
  • Loan reminder alert – this sends out reminders to customers in loan installment payments a day before
    the next due date, and when the loan installments have not been paid or only a part of repayment amount has been made.
  • Loan repayment/disbursement alert – informs the customer when a loan repayment has been done and also when a loan has been disbursed on their accounts.
  • Greetings – these may be sent over holidays or special occasions as a show of appreciation and relationship-building with our customers.

Enjoy the benefits of this service

  • A convenient way to keep track of your account transactions even while on the move.
  • Fast and easy to activate – no need to visit your branch or to call customer service.
  • No more forgetting due dates for loan repayments.
  • This service comes to you at no extra charge.
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